About Sabana Systems
Sabana Systems is a business process outsourcing (BPO) and operations partner led by David Rosales & Israel Rosales, with operational presence in Colombia and Venezuela. The company specializes in transforming sales and customer engagement operations into measurable results by supporting campaign execution, call center operations, digital workflows, and strategic sales playbooks
With a longstanding track record in mobile sales and customer service campaigns, Sabana Systems brings deep experience across inbound and outbound operations, customer care, and performance-driven sales execution
Their teams are currently active with major mobile network providers in Colombia, and the company is actively expanding into Mexico and Chile, bringing global sales and contact center expertise to new markets
Services
Sabana Systems offers a range of services tailored to support businesses looking to scale their customer engagement and operational execution:
• Inbound and outbound sales campaigns
• Customer support and call center operations
• Digital operations and campaign workflows
• Sales playbook development and execution
• Executive support and agent management
• Integration of sales & operational systems
• Custom training for sales teams and agents
Their experience covers both telecommunications sales and broader customer engagement roles, integrating people, processes, and tools to deliver measurable outcomes
Work Style
Sabana Systems operates with a results-first mindset, emphasizing clear performance tracking, strategic process improvement, and collaborative client partnerships
Their teams work closely with clients to understand goals and KPIs, and then tailor operational workflows and systems that drive consistent performance. Sabana Systems also runs systems integrations using tools like Odoo for operations management, and is developing intelligent tooling — including messaging workflows, autodialers, and integrations with platforms such as Twilio and SendGrid — to enhance agent productivity and campaign automation
The company is oriented toward long-term collaboration, preferring to work with partners who value cooperative development of systems and shared operational evolution
Motivation & Vision
Sabana Systems is motivated by the idea that strong operations and smart team management drive business success. Their vision is to partner with companies that:
• need support managing executives and agent teams
• are growing into new markets and require structured operational systems
• want to collaboratively build scalable sales and customer engagement playbooks
While simple integrations and hiring processes can take time, Sabana Systems encourages early conversations — believing that planning and alignment ahead of execution builds better outcomes for all parties
Experience & Growth
Founded with a focus on mobile sales and customer operations in Venezuela, Sabana Systems has grown in leadership to support hundreds of agents and scale operations across multiple countries.
Their operational experience includes:
• Managing high-performance sales teams
• Leading large-scale call center operations
• Supporting telecom campaign execution in international markets
• Building digital operations workflows for remote teams
The company is now positioned to grow its physical presence and team operations in Colombia, Venezuela, Mexico, and Chile, and is eager to collaborate with teams that need structured operational support
Part of the Calima Parche
Sabana Systems is now collaborating with Club Calima as a strategic operational partner and operator network contributor. Through this collaboration, Sabana Systems aims to support the ongoing growth of the Calima Parche community by sharing operational talent, systems expertise, and sales execution knowledge
If you’re looking for operational support in scaling sales, customer engagement, or agent management — or you want to co‑develop systems that enhance team performance — Sabana Systems may be a strong collaborator
Collaborate
Sabana Systems is open to:
• Business partnerships and collaborations
• Joint development of operational systems
• Strategic engagements with agencies and startups
• Conversations about scaling BPO operations internationally