What Your Business Does: Understanding Key Activities

In previous modules, you’ve explored Value Proposition, Customer Segments, Channels, Revenue Streams, and Key Resources. Now it’s time to consider Key Activities — the essential tasks, operations, and processes your business must perform to deliver value and operate successfully

Questions to Answer

• What activities are required to deliver your Value Proposition?

• Which activities are critical for early-stage operations?

• Which activities can be outsourced, automated, or shared?

• Which activities create a competitive advantage?