From Idea to Online Store
Building Your Digital Presence
A practical guide to launching your brand, website, and e-commerce presence
Use as practical reference or guided path
| Responsible | David Silva [xCTO] |
|---|---|
| Last Update | 12/27/2025 |
| Completion Time | 5 hours 5 minutes |
| Members | 2 |
Basic
Business
Marketing
markkët
Module 4: Customer Relationships and Operations
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Designed Operations: From Scrappy to Scalable
Operations are also a design choice
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Why Communities Matter
Marketplaces help people buy. Communities help people trust
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Introduction, Relationships Are a Design Choice
Customer relationships don’t just “happen", they are designed, intentionally or not
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A practical, self-paced guide to creating an online presence with e-commerce tools
This course is designed for creators, founders, nonprofits, and small teams building an online presence
Each module is designed to stand on its own, so you can jump to what’s relevant now and return later as your project evolves, or you need a refresher